We understand the customers prospect about exchange & refunds, so we have certain criteria as below:-
We have 3 days return & refund policy, so we should be notified within the said timeline from the date of good delivered at your place.
We will surely exchange the product if it is damaged in transit or wrong product received by you & in both cases shipping charges will be borne by us.
We reserve the rights to refuse a refund if the goods delivered is undamaged & perfect with regards to the order placed by you or if we found that return requested is on false ground.
Refund will be made to you through the same mode of payment by which the original transaction was done within 7 days of return goods received by us.
Cancellation can be done before payment is made. If you cancel the order after payment is made we will deduct payment processing charges of 3% and if the goods are already shipped, then both side shipping charges will also be deducted along with payment processing charges and the refund will be done within 7 days of the return goods received by us.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
Note:- Above both scenario is applied only after we received the physical product on below address with proper Invoice copy from you.
Soundlabs
403, Nimesh Industrial Estate,
Vidyalaya Marg, Mulund East,
Mumbai, Maharashtra 400 081. INDIA.
SHIPPING/DELIVERY POLICY:-
We usually ship the product within 2 days of payment received in our account.
Delivery of product might take 4 to 5 days after shipping & might extend in case of remote area delivery.